Privacy Policy

PRIVACY POLICY

Last updated: August 30, 2026

This Privacy Policy explains how XXI Lierre® (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit xinxingxi.com, create an account, contact us, submit a review, or place an order through the Site.

PERSONAL INFORMATION WE COLLECT

Device and usage information. When you use the Site, our systems may receive your IP address, browser and device type, time zone, referring pages, pages or products viewed, session activity, and similar technical information.

Order and account information. When you create an account, place or attempt to place an order, or request support, we may collect your name, email address, telephone number, billing and shipping addresses, order details, and communications with us.

Payment information. Payments are completed through Ultipay. We share the order amount, currency, customer identifier, email address, name, and billing address needed to initiate and reconcile the payment. Card details are entered in the payment provider environment; xinxingxi does not intentionally receive or store your full payment card number.

Cookies and logs. WordPress and WooCommerce use cookies and similar storage for essential functions such as cart contents, account sessions, checkout security, and site preferences. Server logs may record IP addresses, browser information, request dates, and requested pages for security and troubleshooting.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use personal information to process and fulfil orders; arrange delivery; provide account, refund, and customer-support services; send transactional messages; detect fraud, abuse, and technical problems; maintain and improve the Site; comply with accounting, tax, legal, and regulatory obligations; and send marketing communications only where permitted and consistent with your choices.

SHARING YOUR PERSONAL INFORMATION

We disclose personal information only as reasonably necessary to operate the store and provide requested services. Recipients may include our WordPress and WooCommerce service providers, hosting and caching providers, email-delivery providers, Ultipay for payment processing, fulfilment and delivery partners, review and anti-spam services, professional advisers, and government or law-enforcement authorities when disclosure is required by law.

Some providers may process information in countries other than your own. When required, we use appropriate contractual or legal safeguards for international transfers. We do not sell personal information for money.

BEHAVIOURAL ADVERTISING

At the date shown above, the audited public pages of the Site do not load Google Analytics, Meta Pixel, TikTok Pixel, Hotjar, Klaviyo, or comparable third-party advertising pixels. If we introduce targeted advertising or additional analytics tools, we will update this Policy and provide consent or opt-out choices where required by applicable law.

DO NOT TRACK

Because there is no universally accepted standard for browser Do Not Track signals, the Site does not currently change all data-handling practices solely in response to such a signal. This does not limit any cookie controls, marketing opt-outs, or privacy rights available to you under applicable law.

YOUR RIGHTS

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a portable copy of personal information; to restrict or object to certain processing; to withdraw consent; to opt out of marketing; or to appeal a decision concerning a privacy request. These rights may be subject to legal exceptions.

To submit a request, email akmtom88@gmail.com. We may need to verify your identity before completing the request.

DATA RETENTION

We retain order, account, payment-reference, and communication records only for as long as reasonably necessary to provide services, maintain business and security records, resolve disputes, prevent fraud, and meet accounting, tax, and legal obligations. A deletion request may not apply to information that we are legally required or permitted to retain.

CHANGES

We may update this Privacy Policy to reflect changes in our services, technology, service providers, or legal obligations. The revised version will be posted on this page with an updated date. Material changes will be communicated when required by applicable law.

CONTACT US

For questions, complaints, or privacy-rights requests, contact us at akmtom88@gmail.com. Please include enough information for us to understand and respond to your request.

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